It’s as simple as subscribing to the kit and every 3 months you will receive your refills, delivered to you.

Dsmile Care Foundation is a free online dental advisory service designed to educate Australians on their dental health. You can access this service by contacting our customer service team via live chat service or 1300 777 677. Learn more.

Most of our products are designed to be reusable, such as: toothbrush handles, mouthwash bottle and lid, floss dispenser and platter. Link to the sustainability page here for more information.

If you purchase a singles Dsmile subscription, you will be charged $30 every 3 months. If you purchase a couples Dsmile subscription, you will be charged $50 every 3 months. Refer to the product page for more information..

No, you do not. You can try the Dsmile kit by purchasing the Starter Kit as a once of purchase. If you decide you love Dsmile, we recommend our 3 monthly subscription which you can find here.

When you subscribe to Dsmile, you’re investing in the best professionally-developed oral care system. Every 3 months you will be charged $30 for a singles Refill Kit or $50 for a couples Refill Kit which will be delivered to your door; an easy reminder that it is time to change your toothbrush head. You will also receive toothpaste, floss & mouthwash concentrate with every Refill. Start by purchasing a Starter Kit subscription here.

The initial pack includes:

• 2 x reusable toothbrush handles
• 2 x toothbrush heads
• 1 x toothpaste tube
• 1 x reusable mouth rinse bottle
• 1 x bottle of mouth rinse concentrate
• 1 x reel of floss and
• 1 x reusable floss container

You will then be automatically subscribed to the quarterly (3 monthly) refills which include:
Singles:

• 1 x toothbrush heads
• 1 x toothpaste tube
• 1 x bottle of mouth rinse concentrate
• 1 x reel of floss

Couples:

• 2 x toothbrush heads
• 2 x toothpaste tubes
• 2 x bottle of mouth rinse concentrates
• 2 x reels of floss

Dsmile offers various payment options including Visa, MasterCard, Amex, ShopPay, Apple Pay, Google Pay, Paypal & Afterpay

Upon purchasing a subscription, you will automatically have created a Dsmile subscription account. You can manage your subscriptions by visiting manage subscription in the footer of Dsmile.com

Your initial payment will be charged to the card of your choice and your 3 monthly subscription payments will be charged to the same card details that will be saved on your account as a recurring transaction/direct debit. If your card details change, please remember to update these details on your Dsmile account. Refer to our T&C’s for further information here

You can manage or change your subscription at any time by logging into your account here. Here, you can pause, cancel, update your payment method, change your postal address or view your subscription history at any time. Please remember to do this 48 hours prior to your subscription renewal date to avoid being charged for your products.

Please contact our customer service team via our live chat service or 1300 777 677 to make any changes to your order. Please do this as soon as you realise there is a change that needs to be made as we may have already shipped your order.

Referral codes can be redeemed by applying your discount code at checkout. If you have received a $5 discount via our referral program, your discount code will be automatically added to your next subscription purchase.

We are 100% vegan and our products are also gluten free, sugar free and SLS free.

Please refer to product page here.

Our products are proudly designed and formulated in Australia with some made in Melbourne. We work with a local TGA-approved lab in Melbourne to formulate our toothpaste and mouthwash concentrate.

At Dsmile we appreciate everyone has different taste, which is why we have formulated a mouthwash concentrate that you can personalise to suit you. If you find the recommended amount of drops makes the mouthrinse too strong, simply add less drops and more water to the mouthrinse bottle.

Your products are expected to last 3months. It is recommended that your toothbrush head is changed quarterly. By subscribing to Dsmile, you are automatically sent new toothbrush heads in your refill every three months.

If you find that you are running low on product sooner than expected, please review our recommended usage. If you find you are using the recommended amount and still running out of Dsmile product, please contact our customer service team via the live chat on Dsmile.com for additional product.

Once subscribed, your Dsmile kit will be delivered to you. Simply scan the QR code that is displayed on the inside of your box to view videos showing you how to effectively brush, floss and rinse.

Dsmile recommends children under 12 do not use these products due to the fluoride levels.

Yes. These products are safe for those who are pregnant or currently breastfeeding. If you have any concerns, please speak with your GP.

Once you have placed your order you will receive a confirmation email and your product will be dispatched within 2-3 working days. You will also receive an email once your order has been dispatched from our warehouse and you should receive your item within 2-8 working days.

Delivery is free for all orders over $30.00.

We offer free nation-wide delivery.

Please contact our customer service team via our live chat service or 1300 777 677.

Please contact our customer service team via our live chat service or 1300 777 677.

Dsmile wants you to enjoy your products as much as we do. If you are not 100% satisfied with your products, please contact our customer service team via our live chat service or 1300 777 677 and they can assist you with this.